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About

In the countries of Northern Europe and Scandinavia, legal certainty, compliance with and enforcement of contracts have long traditions, going back centuries; these provide a sound basis for businesses to warrant foreseeable operation and cash-flow. Via our partner in Sweden, the SVEA Ekonomi Group, we combine these traditions and the underlying ethical principles with professional experience, competence and local knowledge that is unique in the Central Eastern European region.

Stability and Dynamism

The CREDITEXPRESS Group was launched in 1999. Today the Company is present in 11 European countries, providing coherent and effective services of a high standard to our clients everywhere in the fields of debt management, purchase of claims and collection and factoring activities. In recent years we have helped more than 3,000 clients so far to concentrate on what they do best: their business – rather than on debt management.

We are proud of the fact that, since our establishment, we have been able to work with the most prominent consumer brands and financial groups in the region. Thanks to this stable partnership, we have been able to offer an ethical, coherent and efficient recovery service from the very beginning. This allows our international clients to enjoy the same high quality services, Group level standardised reports and flexible procedures.

Tradition and Progress

The CREDITEXPRESS Group is a European financial services company, managed by its owners until today, hand in hand with a qualified international team. The Company has currently nearly 1,500 staff at the international level.

Innovation is essential in every area for CREDITEXPRESS Group, whether in the development of the back office infrastructure (i.e. the softwares supporting our work) or the training of our highly qualified staff. We continuously use our experience gained in the Eastern-Central Europe region and our international expertise to provide the best services to our clients at all times.

Our international partner, the SVEA Ekonomi Group, is a leading actor in the Northern European market; it has been active as a financial and administrative service provider since 1981, and is licensed by Finansinspektionen, the Swedish Financial Supervisory Authority. SVEA is operating offices in 8 countries and has an extensive network of partners worldwide; assisting businesses using its 30 years of professional experience to improve and increase their liquidity over short financial periods.

Combining the use of the latest technology and innovative solutions with a high standard of personal and customer driven services, with SVEA Ekonomi Group we are always able to offer a better option to our clients.

Why choose CREDITEXPRESS?

You can focus on what you know best
We are specialists in debt management. In the region we enjoy the trust of more than 3,000 clients, for whom we help to resolve issues related to outstanding debts, from the first day of late payment until the purchase of the debt. This enables our clients to concentrate on their core business, secure in the knowledge that their finances are being managed by professionals.

Services customised to the company’s needs
Over the past decade, we continuously developed our services in a rapidly changing market environment by sensitively responding to feedback from our clients, and in this way they could successfully meet the specific needs of the Eastern-Central European region.

Understanding the specific needs of the region
We use the most advanced collection technology, in view of the expert level application of the collection psychology in the relevant economic and cultural environment. We offer unique and efficient services that offer optimum solutions for both our debtor customers and our clients.

Lawfulness and ethical procedure
The Code of Ethics of our Group means a genuine commitment to our Clients and our Clients’ customers. CREDITEXPRESS staff respect those individuals and companies facing financial difficulties for any reason.

Our solutions will significantly increase your chance of payment. Do not hesitate to contact our colleagues for more information!

Guiding Principles

All members of the CREDITEXPRESS Group seek to establish the high standard and diversity of debt management represented by the Group in every market.

Debt settlement is a sensitive and complex area. In the course of collecting debts, we have to maintain the fragile trust relationship between our clients and their customers, which can be the basis of their subsequent cooperation.

We always carry out our work transparently, professionally, with the most advanced collection methods, and with the required empathy, at the same time, in accordance with the principles set out in our Code of Ethics. We pay attention to acting appropriately in every situation.

  1. We carry out collection on behalf of our customers in an ethical, high quality and cost-efficient manner.
  2. Compared to our competitors, when we provide services of outstanding quality and effectiveness, we protect the reputation of our Clients under all circumstances.
  3. We provide transparent services tailored to current needs.
  4. We respect and protect the rights and dignity of the debtors during the collection process.
  5. We treat the data of our Clients and the debtors confidentially.
  6. We apply a data management, data security and processing protocol that goes beyond the effective legislation.

Reliable debt management companies work according to strict ethical standards, in compliance with the rule of law. Amongst the most significant market players, the CREDITEXPRESS Group is also a member of ACA International, a global professional association of companies operating in debt management. This association gathers only businesses that have a proven track record of their professional capabilities.

Social Responsibility

As financial service providers, our Group takes corporate social responsibility seriously from the outset. The members of the Group support numerous minor initiatives locally, and the CREDITEXPRESS Group supports two community projects dealing with children in difficulties: the maintenance of the Children Hospice in Barenherz and the renovation of the school of Kamakwie in Sierra Leone are issues that we proudly support.

Contact

Should you have further questions on our company or need information about your case, on the management or purchase of debts, do not hesitate to contact our colleagues or the Client Service.
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